Oferta pracy od partneraJoin our Presales team and help customers understand, validate, and successfully adopt our Cloud ACS platform. We are looking for a technically skilled, customer-facing professional who enjoys solving networking and device management challenges, leading technical discussions, and translating complex product capabilities into clear business value.
Key responsibilities
Conduct technical product presentations, demos, and discovery sessions with prospects
Prepare and manage Proof of Concepts (PoCs) and trial environments
Analyze customer requirements and networking challenges to align solutions with Cloud ACS capabilities
Troubleshoot technical and network-related issues during evaluations
Address technical questions, including RFPs and architecture or security assessments
Translate complex technical concepts into clear, business-friendly communication
Collaborate closely with Sales, Customer Success, Product, and Support teams to ensure a smooth customer journey and handover after contract signing
Requirements
Proactive, customer-oriented professional with experience in technical support, pre-sales, technical consulting, or other customer-facing technical roles
Good understanding of networking fundamentals and troubleshooting (TCP/IP, DHCP, DNS, TR-069/TR-369 or similar protocols is a plus)
Ability to quickly learn and work with complex technical platforms
Strong communication, presentation, and customer-facing skills with the ability to explain technical topics clearly and in a structured way
Experience with CRM/ERP tools (e.g. Salesforce)
Fluency in English and Polish (spoken and written)
What we offer
Opportunity to work with a leading device management platform (Cloud ACS)
Space to grow both vertically (Senior Presales) and horizontally (Customer Success, post-sales roles)
Real exposure to global customers, including participation in international conferences and industry events
Collaborative work environment with support from talented teams
Flexible working hours and a relaxed work atmosphere (no dress code, no open space)
Professional development through training, conferences and knowledge sharing
Comprehensive benefits package, including medical care, Multisport card, onsite gym, and chillout space
Comfortable office amenities: well-stocked kitchen (including Good Lood ice cream ), parking area, and bike room
